Cancellation Policy

We are happy to move or cancel appointments, but require 24 hours’ notice please. Failure to attend without notice, or any appointments cancelled within 24 hours of arrival, will be charged in full.

Our objective is that all patients receive the best possible experience. If you are running late for your appointment, we will do our best to fit you in Please be aware that late arrival may result in a shortened or cancelled appointment. A cancelled appointment will result in the fee terms detailed above.

Appointments can be moved or cancelled free of charge providing the request is made more than 24 hours prior to the appointment.

If a client should cancel their appointment within 24 hours of the appointment, they will be charged in full.

Cancellation or rescheduling fees will be issued as supplementary fee invoice to the client and are to be paid in full to the within 5 days of the date of the issued invoice.